The Conversion Model™ is a psychological model of consumer behaviour that helps brand managers measure the strength of the relationship between consumers and brands.
The world’s leading measure of commitment
Conversion Model™ enables clients to detect threats and opportunities early on, identifying and providing clear insights into how to manage brands according to the strength of the relationship.
Our expertise in commitment measurement
The Conversion Model™ is able to measure ‘commitment’ more accurately with only 3 questions.
The Conversion Model™ measures commitment according to psychological attachment, and is able to easily integrate a category level (eg different eating options) with a brand level (eg fast food chains).
A global insight brand
TNS uses the Conversion Model™ in its own brand image study in 34 countries, and has conducted conversion model projects in over 100 countries.
TNS 17 year-old conversion model database boasts more than 9,000 projects, covering 300 product categories and more than 135,000 brands, allowing us huge benchmarking capabilities.
Know your customer – a convertible customer is 10 to 20 times more likely to defect than an entrenched customer.
